(Last Updated15 JUNE 2022)
1. Website
1.1 Acceptance of Terms of Use
The use of this website is conditional upon your acceptance of these Terms of Use and our Privacy Statement. You will be deemed to have accepted these Terms of Use and our Privacy Statement by continuing to use this website, regardless of whether or not you register as a member. We may change these Terms of Use and our Privacy Statement at any time. If we do, an amended version of the Terms of Use and Privacy Statement will be posted on the website. You are responsible for ensuring that you regularly review the Terms of Use and Privacy Statement. If you are a member of the website and the changes to the Terms of Use and Privacy Statement are material, we will use our best endeavors to notify you of the changes. If you do not agree to these Terms of Use or our Privacy Statement you must not use this website.
If you do not agree to these Terms of Use or our Privacy Statement you must not use this website.
1.2 Terms of Use dependent on residency
(a) If you are a resident of an EU
Country clause 16.7 and clause 18.8(a) will apply to you
(but not clause 18.8(b)).
(b) If you are a resident of a country
that is not an EU Country clause 18.8(b) will apply to
you (but not clause 18.8(a)).
(c) If you reside in any of the
following states of the USA, then clause 16.3(a) applies
to you: Arizona, California, Connecticut, Illinois,
Iowa, Minnesota, New York, North Carolina, Ohio or
Wisconsin.
(d) If you reside in any of the
following states of the USA, then clause 16.3(b) applies
to you: California, Illinois, New York, or Ohio.
1.3 User agreement
These Terms of Use constitute the agreement between you and Govea Group Media Ltd ("the Company") in respect of your use of the Service and the Website (the "Agreement").
1.4 Contact
This website is operated by the Company, which is a Canadian registered company. You can contact us on any of the following methods:
Email: [email protected]
Telephone: +1-800-417-1160
Fax Number: +1-800-719-9988
Post: Le-Tranquille.com, 20, Bay Street, Ontario Canada, M5J 2N8
Director: Vivian King
{/*To contact us regarding a privacy matter or enquiry regarding the collection and use of your personal data, please refer to our Privacy Statement.
If you are based in the European Union, VeraSafe has been appointed as Govea Group Media’s European Union representative for data protection matters. In addition to contacting us using our above contact information, VeraSafe can be contacted in regard to matters related to the processing of your personal data. To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative.
Alternatively, VeraSafe can be contacted at the following addresses:
Name: VeraSafe Czech Republic s.r.o
Address: Klimentsk6 46 Prague 1, 11002 Czech Republic; or
Name: VeraSafe Ireland Ltd
Address: Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland.
2. Membership
2.1 Eligibility
You must be over 18 years of age to register as a member of the Service or to use this Website. By using the Website, you represent, undertake and warrant that you have the right, authority and capacity to enter into this Agreement and to comply with all of the Terms of Use.
2.2 Formation of contract
By registering as a member you enter into a contract with the Company in respect of the Website that may or may not be free of charge. You may upgrade the features of your membership. You will be required to select certain features and terms of your contract and choose a payment method. By clicking on the "Make Payment" button in the final step of the upgrade-process, you enter into a binding contract regarding the chosen upgrade option at the given price.
2.3 Membership
(a) You may become a member of the
Service free of charge. Free membership will only
entitle you to participate in some of the features
available as part of the Service. In order to access
additional features, you must become a paying subscriber
to the Service. Accordingly, your use of those
additional features is conditional upon the payment of
the relevant fees.
(b) You acknowledge and agree that in
order to protect the users of this site, you may not
apply for or become a member if you have been convicted
of an indictable offence or a felony. By applying for
membership you warrant and represent to us that you have
not been convicted of an indictable offence or a felony
nor are you required to register as a sex offender with
any government authority.
(c) You acknowledge that currently the
Company does not routinely undertake background checks,
verify information provided or conduct criminal
screenings of its users. We reserve the right to conduct
investigations and background checks on all members, to
confirm you are not in breach of any warranty and to
determine whether any representation is false. You
consent to allowing the Company to conduct such
investigation and the Company reserves the right to
refuse and/or terminate your membership if you breach
any warranty of or your representation proves to be
false.
2.4 Subscription plans and fees
Subscription plans and their corresponding fees are located at the "Upgrade Membership" page. These subscription fees are subject to change, which changes will be posted on the page of the Website previously described. You acknowledge that there may be discrepancies in relation to subscription fees between jurisdictions, which discrepancies are reflective of costs applicable to a particular jurisdiction and other commercial conditions relevant to that jurisdiction.
2.5 Free trials and other promotions
Any free trial or other promotion that provides free access to the Paid Services must be used within the specified time of the trial.
2.6 Payment
(a) While certain Services are
available free of charge, you acknowledge that the Paid
Services are available only to Members with a valid
subscription or otherwise on payment of a fee.
Subscriptions can be acquired at the prices, for the
periods and by the payment methods specified on the
upgrade membership page. Prices are stated in the
currency shown on the upgrade membership page and
include all applicable taxes unless otherwise stated.
(b) Your membership will be
automatically renewed. You can opt out of auto-renewal
at any time. If you have not opted out, then, the
subscription will be auto-renewed for the periods
stated. You can cancel auto-renewal by following the
instructions in the Help section of the website.
(c) In the event that we provide a
recurring billing facility for the payment of
subscription fees applicable to the subscription plan
you select, you hereby authorize the Company to charge
those fees on a recurring basis (within a reasonable
time period). In that case, the Company will cease
charging fees upon its receipt of your written notice
that such authorization has been terminated. Any such
notice shall not affect charges made before the Company
could reasonably act. In any event, you must provide
current, complete and accurate information to enable
subscription fees to be charged correctly, which
information must be updated regularly.
(d) We may at any time change our price
for a subscription. The new rate takes effect if you
apply for a new subscription (whether or not it is your
first subscription) after we have posted the details of
our new price on the Site. Auto-renewals of existing
subscription will continue at the old price.
(e) In the event of suspicious payment
activity, we reserve the right to temporarily or
permanently suspend payment via your credit card and/or
contact you, your bank or any other relevant third party
to report such unusual activity and/or obtain additional
information.
2.7 Terms of Use of payment services
When using third party payment services, you must accept and abide by the Terms of Use of those payment services.
2.8 Terms of Silver, Gold and Platinum memberships
Please be aware that paying subscribers are divided into Gold, Platinum and Diamond members. Only Platinum and Diamond users can access advanced matching, translate messages and double spacing in search results. Only Diamond users can access message prioritization, priority support and highlight their profile in search results.
2.9 Password security
As part of the member registration process, you will be required to select a password. You are solely responsible for selecting a password that is not easily guessed and for keeping your password safe, and agree not to transfer or resell your use of or access to the Website to any third party. If you have reason to believe that your account is no longer secure, you must immediately notify us and you must promptly change your password by updating your account information.
2.10 Verification of identity
We may from time to time request a form of identification to verify:
(a) your identity;
(b) the information provided by you;
(c) your payment or billing
information; and/or
(d) your compliance with our Terms of
Use.
3. The Service
The Service is an internet information service that facilitates contact between members who may or may not be seeking friendship or a relationship. It is not a marriage brokering service, mail order bride service or a matchmaking service. The Company is under no obligation to broker any other member or members for you.
4. Use of the Service
4.1 Own risk
You acknowledge that your use of the Service and the Website is solely at your own risk.
4.2 Accurate information
You represent, warrant and undertake that the information and photos that you supply to the Service, the Website and the Company is/are accurate in all respects, not in breach of this Agreement and not harmful to any person in any way.
Without limiting the above, you must not transmit or post on our website, any images that contain:
• images of any person other than you;
• nudity;
• images of other objects that do not
contain you;
• a cartoon or illustration (even if it
is of you).
4.3 Information not confidential
You agree that any material or information provided by you, including Personal Data (as defined in our Privacy Statement and which may include your full name, postal address, telephone number etc.), will be treated as non-confidential and non-proprietary and we may use such material or information without restriction, provided such use to the extent it relates to your Personal Data is compliant with the terms of our Privacy Statement and any applicable laws. Specifically, you consent to the Company using material or information (including any profile information, photographs, video or audio recordings) in order to copy your profile into any other relevant dating site owned and operated by the Company or that forms part of the Dating Group. You acknowledge that any such material or information provided by you will be available for other members or users of the Website to read.
4.4 Information available overseas
(a) Any profile information that you
have provided to us will be publicly viewable on your
profile, irrespective of the location of the viewer. By
creating a profile, you acknowledge that overseas
recipients will be able to view your profile.
(b) The Company globally utilizes
servers for the storage of your Personal Data which may
be located in a country other than your country of
residence.
(c) The Company globally utilizes
contractors, which may be located in a country other
than your country of residence, to conduct background
and criminal history checks on individuals.
(d) In order to provide customer
support, perform back office functions, perform fraud
prevention tasks or provide services to you we may need
to allow our staff or suppliers (who may be located or
whose resources may be located outside your country of
residence) access to your Personal Data.
4.5 Copyright assigned
You agree that all copyright which subsists in any material or information provided by you to the Company is assigned to the Company for use within the scope of these Terms of Use. You will not post, transmit or otherwise provide any material or information in which the copyright is owned by another person or entity and you warrant that all material and information provided is your original work and not sourced from any third party.
4.6 Legal access
You must ensure that your access to the Website and use of the Service is not illegal or prohibited by laws which apply to you. You are solely responsible for the legality of your actions under all applicable laws.
4.7 Exposure to viruses
You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the avoidance of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Service, the Website or any Linked Website.
4.8 Content of profile
(a) You are solely responsible for the
content of your profile, messages, video and audio
recordings and other materials you may upload to the
Service or transmit to other members of the Service.
(b) You agree that you will not upload
or post onto your profile or the Website any content
which:
(i) is abusive, obscene, profane,
offensive, sexually oriented, threatening, harassing,
racially offensive, improper or otherwise inappropriate
as determined at our sole discretion; or
(ii) depicts, describes, identifies or
alludes to any person other than yourself.
4.9 Interaction with members
You are solely responsible for your interaction with other members of the Service.
4.10 Negative covenants
You represent, warrant and covenant that:
(a) you will not disclose any
information provided to you through the Service to
anyone without the prior permission of the person who
provided it to you;
(b) you will not use the Service to
engage in any form of harassment or offensive behavior,
including but not limited to the distribution of any
sexually and/or racially offensive, abusive,
threatening, vulgar, obscene, harassing, libelous,
slanderous, defamatory or objectionable material of any
kind, nor any unlawful or illegal material, or any
material that infringes or violates another party's
rights (including, but not limited to, intellectual
property rights and privacy rights);
(c) you will not use the Service to
engage in group sexual activity, or to solicit contact
for the purpose of extra-marital encounters or affairs,
or to solicit or engage in prostitution or any other
activities that may be illegal in your country of
residence;
(d) you will not impersonate any person
or misrepresent your age or marital status or place
information in your profile that is false or misleading
in any way;
(e) you will not harvest or collect
email addresses or other contact information of other
users from the Service by electronic or other means or
use the services to transmit "spam", chain letters, junk
mail, or engage in any unsolicited mass distribution of
e-mail;
(f) you will not use the Service or the
Website for any unauthorized commercial purposes;
(g) you will not solicit or attempt to
solicit any money, bank account or credit card details
or confidential financial information from any member or
other user of the Service or the Website;
(h) you will not send money or provide
financial information to any person that you have
communicated with or met via the Website. The Company
will not be liable for any loss (financial or otherwise)
suffered by you as a result of this behavior. You agree
to report anyone who attempts to solicit money or obtain
financial information by either contacting customer
support or using the "report abuse" function on the
member’s profile;
(i) you will not solicit or attempt to
solicit passwords from other members;
(j) you will not use the Service to
distribute, promote or otherwise publish any material
containing any solicitation for funds, advertising or
solicitation for goods or services;
(k) you will not harass others by
continuing to attempt to communicate with someone who
has clearly asked you to cease communications;
(l) you will not post or transmit
material which contains viruses or other computer codes,
files or programs which are designed to limit or destroy
the functionality of computer software or hardware;
(m) you will not post or transmit in
any manner any contact information including without
limitation, email addresses, phone numbers, postal
addresses, instant messenger IDs, Facebook usernames,
URLs, or full names through your publicly posted
information;
(n) you will not use non-human or
automated bots to login to the Service;
(o) when speaking to our customer
service employees on the telephone or communicating with
them by any other means, you will not be abusive,
obscene, profane, offensive, sexually oriented,
threatening, harassing or racially offensive ("Offensive
Conduct"). You agree that, should you engage in
Offensive Conduct, which is to be determined in our sole
discretion, we will have the right to immediately
terminate your membership and you will not be entitled
to a refund of any subscription payments we have
received from you;
(p) you are over 18. All members of our
websites are required to be over 18. Our company has
zero tolerance for any attempt by any member to engage
in any form of cybersex, sexual communication, or sexual
contact with any person who is underage. Upon being
notified of any illegal or inappropriate communications
with a minor, we may report details to the appropriate
Law Enforcement Agency.
4.11 Notification of Copyright Infringement
(a) The Company respects the intellectual property rights of others. If you encounter content displayed on the Website that you suspect belongs to you or a third party, and that content is being displayed in a manner which violates or appears to violate your copyright or other intellectual property right or an intellectual property right belonging to a third party, you may submit a notification by providing the following information to The Company:
(i) Your contact details – including
address, telephone number, and email address;
(ii) An electronic or physical
signature of the person authorized to act on behalf of
the owner of the copyright or other intellectual
property interest;
(iii) A description of the work or
other intellectual property that has or is suspected to
have been infringed;
(iv) The name of the website where the
suspected infringing material is located;
(v) A description of where the
suspected infringing material is located on the Website;
(vi) A statement from you which:
(A) outlines your good faith belief
that the disputed use is not authorized by the copyright
owner, the agent or the law;
(B) is made, under penalty of perjury,
that the information provided in your notice is accurate
and supplied in good faith and that you are the
copyright or intellectual property owner or are
authorized to act on the copyright or intellectual
property owner’s behalf.
Notices may be sent to:
LeTranquille.com, PO Box 9304, Gold Coast MC, QLD 9726, Australia
Email: [email protected]
4.12 Use of images
In addition to the provisions of clause 4.5, by providing any photographs, material, information or content to the Company, you acknowledge and agree that the Company may:
(a) reproduce, use, copy, perform,
display, distribute and exploit the material,
information or content;
(b) prepare derivative works of, or
incorporate into other works and other media, such
material, information and content; and
(c) license others the same rights
granted to the Company in clause 4.12(a) and 4.12(b)
above, and you consent to any and all such uses,
including, without limitation, for any promotional or
commercial purposes. You also warrant that you have the
authority to grant the consent referred to in this
clause.
4.13 Mail order bride marriages
This Website does not, and must not be taken to, in any way, aid, procure, promote or provide "mail order bride" marriage-matching services to its users. You acknowledge that the jurisdiction in which you reside may prohibit the advertisement of marriage-matching services or the solicitation of persons to partake in marriages.
If you reside in the Philippines, Belarus or any such jurisdiction that prohibits marriage-matching services to its residents, you hereby warrant, represent and covenant that you will not use the Service or the Website for any purpose in breach of any legislation prohibiting marriage-matching. You hereby acknowledge and agree that it is your sole responsibility to ensure that you do not breach any prohibition on marriage-matching, and further hereby acknowledge and agree that the indemnity contained in clause 17 will apply to your breach of any legislation prohibiting marriage-matching.
5. Information
5.1 Monitor information
We reserve the right to monitor all profiles, messages, chat, instant messages, videos and audio recordings to ensure that they conform to the requirements of these Terms of Use. To ensure that we provide the highest level of service and the safest online environment to our customers, we have engaged one or more third parties to provide online security functions for our customers. Providing this security requires the collection of certain non-personal data from your computer or other device by which you connect to our websites. You expressly acknowledge and agree to our collection, whether directly or by third-party security providers, of certain non-personal data to be used for the sole purpose of ensuring a secure and safe online environment for you. Even though no personal data is collected, we ensure that any third parties with which we contract for security services observe the highest data protection and privacy standards.
5.2 Editing Information
While we do not and cannot review all messages or other material posted or sent by members of the Service, and are not responsible for any content of these messages or materials, we reserve the right, but are under no obligation, to delete, move or edit messages or material (including profiles, messages, videos and audio recordings) that we, in our sole discretion, deem to breach these Terms of Use or to be otherwise unacceptable.
5.3 Security of information
Unfortunately, no data transmission over the internet can be guaranteed as being totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us or which we transmit to other permitted third parties in accordance with our Privacy Statement. Accordingly, you expressly acknowledge any information which you transmit to us is transmitted at your own risk.
Notwithstanding the above, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
6. Restricted use
Unless we agree otherwise in writing, you are provided with access to the Website for your personal use only. Businesses, groups, organizations and companies are prohibited from registering as member. You are authorized to print a copy of any information contained on the Website for your personal use, unless printing is expressly prohibited.
7. Direct marketing
8. Communication
The Company reserves the right to send electronic mail to you regarding changes or additions to the Service, or any products and services of the Company and its affiliated businesses.
9. Advertisements
9.1 Sole responsibility
Responsibility for the content of advertisements (if any) appearing on the Website (including hyperlinks to the advertisers’ own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement of the advertisers’ product or service by the Company. Each advertiser is solely responsible for any representation made in connection with its advertisement.
10. Intellectual property ownership
The Company retains all rights, titles, and interests in the Service and the Website and the corresponding intellectual property rights and reserves all rights not expressly granted.
10.1 Copyright
Copyright in the Service and the Website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by the Company. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorized by these Terms of Use, you may not in any form or by any means:
(a) adapt, reproduce, store,
distribute, print, display, perform, publish or create
derivative works from any part of the Service or the
Website; or
(b) Commercialize any information,
products or services obtained from any part of the
Service or the Website;
without our prior written permission.
10.2 Trade marks
Except where otherwise specified, any work or device to which is attached the ™ or ® symbol is a registered trade mark. If you use any of the trade marks owned by the Company in reference to our activities, products or services, you must include a statement attributing the trade mark to the Company. You must not use our trade marks:
(a) in or as the whole or part of your
own trade marks;
(b) in connection with activities,
products or services which are not ours;
(c) in a manner which may be confusing,
misleading or deceptive; or
(d) in a manner that disparages us or
our information, products or services (including without
limitation, the Service and the Website).
11. Linked websites
11.1 Links provided for convenience only
The Website may contain links to other websites ("Linked Websites"). Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with Linked Websites.
11.2 No endorsement
Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by the Company of the owners or operators of the Linked Websites, or of any information, graphics, materials, products or services referred to or contained on Linked Websites, unless and to the extent stipulated to the contrary. We recommend that you review the terms of use and privacy policy of a Linked Website prior to use of it.
12. Privacy Statement
We undertake to comply with the terms of our Privacy Statement which is located on the Website which we may amend from time to time to comply with applicable laws and our operations.
We do not sell Personal Data to any third parties or provide Personal Data to third parties for any business purpose (unless that business purpose has been specifically referred to in our Privacy Statement). We do provide your Personal Data to our third party service providers in the circumstances set out in our Privacy Statement and to other members of Dating Group that are offering dating services at the times and in the manner set out in our Privacy Statement.
13. Sale of Website or Services
You agree and expressly consent that, if the Company sells the Website, the Services or its business (or any part thereof) or there is a change in control of the Company, the Company may disclose, assign or otherwise transfer Personal Data, Special Category Personal Data and any other information you transmit on the Website or Services (including photographs and your public profile) to the purchaser or new controlling entity or individual, for the purposes of providing the Services and direct marketing to you.
You acknowledge and expressly agree that the new purchaser or new controlling entity or individual may be located in a country other than your country of residence, and you consent to the transfer of Personal Data to countries other than your country of residence.
14. Disclaimers and Limitation of Liability
14.1 Consumer rights under Australian Consumer Law
For individuals in the Australian jurisdiction, you have a range of rights and remedies under Australian Consumer Law (ACL).
14.2 Guarantees for goods and services for personal, domestic or household use or consumption
In the Australian jurisdiction, where we supply goods or services of a kind ordinarily used for personal, domestic or household consumption, the consumer guarantees provided by the ACL are not limited or excluded in any way.
14.3 Guarantees for goods and services that are not for personal, domestic or for household use or consumption
In the Australian jurisdiction, where we supply goods or services of a kind that is not for personal, domestic or for household use or consumption but costing no more than $40,000 the consumer guarantees are limited to:
(a) in the case of goods:
(i) the replacement of the goods or the
supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the replacements
of such goods or of acquiring equivalent goods; or
(iv) the payment of the cost of having
the goods repaired; and
(b) in the case of services:
(i) the supply of the service again; or
(ii) the payment of the cost of having
the services supplied again.
14.4 No warranties as to accuracy
Subject to clause 14.2 and 14.3, we do not make any representations or warranties that the material or information provided through the Service or on the Website (including any member profile, advice, opinion, statement or other information displayed, uploaded or distributed by the Company or any member or any other person or entity) is reliable, accurate or complete or that your access to the Service or the Website will be uninterrupted, timely or secure. We are not liable for any loss arising from any action taken or reliance made by you on any information or material provided through the Service or on the Website. You should make your own enquiries before acting or relying on any information or material which appears on the Website. You acknowledge that any reliance upon any such material or information shall be at your own risk.
14.5 No warranties as to availability
Subject to clause 14.2 and 14.3, we do not warrant that the Service or the Website will be uninterrupted or error-free. The Service is distributed on an "as is" basis. There may be delays, omissions, and interruptions in the availability of the Service or the Website. Where permitted by law, you acknowledge that the Service (and the availability of the Website) is provided without any warranties of any kind whatsoever, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
14.6 Implied warranties excluded
To the extent permitted by law and subject to clause 14.2 and 14.3, any condition or warranty which would otherwise be implied into these Terms of Use is hereby excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:
(a) if the breach relates to goods:
(i) the replacement of the goods or the
supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the cost of
replacing the goods or of acquiring equivalent goods; or
(iv) the payment of the cost of having
the goods repaired; and
(b) if the breach relates to Services:
(i) the supply of the Services again;
or
(ii) the payment of the cost of having
the services supplied again.
14.7 No liability for loss
We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of the Service, the Website or any Linked Websites, nor do we accept any responsibility for any loss arising out of your use of, or reliance on, information contained in or accessed through the Service or the Website. For the avoidance of doubt and without limiting the generality of the foregoing:
(a) The Company does not accept any
responsibility or liability for any direct, indirect,
tentative, incidental, special or consequential damages
arising out of or in any way connected with your use of
the Service or the Website or with any delay or
inability to use the Service or the Website, or for any
information, products and other services obtained
through the Service or the Website, or otherwise arising
out of the use of the Website, whether based under
contract, negligence or other tort, strict liability or
otherwise, even if the Company has been advised of the
possibility of such damage;
(b) The Company does not accept any
responsibility or liability for any information or
material which you submit to the Service or the Website
nor do we accept any responsibility for any use or
misuse of any information or material which you submit
to the Service or the Website by other members or users;
(c) The Company does not accept any
responsibility or liability for the conduct of any
member or other user of the Service, including without
limitation any conduct which causes physical injury to
any person.
15. Specific warnings regarding online dating
15.1 Risks
You acknowledge that there are risks involved in online dating, including without limitation, unknowingly dealing with underage persons or persons acting under a false pretense or for a criminal purpose. You agree to take all necessary precautions when communicating with or meeting with other users, especially if you decide to meet in person. In addition, you agree to review our online dating safety tips prior to using the service.
15.2 No warranty as to identity of members
You acknowledge that user authentication on the internet is extremely difficult. The Company cannot and does not warrant that each member or user of the Service is who he or she claims to be. Further, the Company cannot and does not warrant that member profiles are reliable, accurate or complete. Accordingly, you must be careful in dealing with other members or users of the Service or the Website.
16. Termination
16.1 Agreement effective for members
This Agreement will remain in full force and effect while you are a member of the Service or while you otherwise use the Website.
16.2 Termination of membership by you
You may terminate your membership at any time, for any reason, effective immediately upon our receipt of your written notice of termination. Notice of termination may be delivered to the address contained in the Contact Us section of the Website, may be emailed to the email address listed in the Contact Us section of the Website, or may be effected by clicking on the Switch Off Membership link in the members' section of the Website. You will not be entitled to a refund of your membership fees as a consequence of the termination of your membership.
16.3 Special termination right for some US residents
If you are a resident of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio or Wisconsin at the time of entering into your subscription, then the following provision applies to you:
(a) You may cancel this Agreement, without penalty or obligation, at any time within three (3) business days of subscribing to paid services (the Cancellation Period). To cancel this Agreement, you must send us a signed and dated notice by registered or certified mail which states that you are cancelling this Agreement, or words to that effect. This notice shall be sent to: AfroIntroductions.com, Attn: Refund Request, PO Box 9304, Gold Coast MC, QLD 9726, Australia. If you send or deliver the notice to cancel your subscription agreement within the Cancellation Period, the Company will return, within the prescribed time period, any payments that you have made that are subject to this provision.
If you are a resident of California, Illinois, New York, or Ohio at the time of entering into your subscription, then the following provision applies to you:
(b) In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become severely disabled (and are unable to use the website) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice to the following address: AfroIntroductions.com, Attn: Refund Request, PO Box 9304, Gold Coast MC, QLD 9726, Australia.
16.4 Termination of your access to Service
We may, in our absolute discretion, block, terminate or suspend your access to all or part of the Service at any time, with or without notice, for any reason, including without limitation, any fraudulent, abusive, or otherwise illegal activity, or that which may otherwise affect the enjoyment of the Service by others.
16.5 Termination of membership by us
We may immediately terminate your membership and your access to the Service at any time if we determine (in our absolute discretion) that you have breached this Agreement. Notice of termination will be delivered to the last email address you provide to us. Any pre-paid fees relevant to the period following termination will be refunded to you after deducting any costs incurred or loss suffered by the Company in connection with your membership.
16.6 Deactivation for non-use
We may deactivate your account if you have not used the Service for a consecutive 6 month period unless you have an active paid subscription.
16.7 Termination under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
This section applies to you only if you are a "consumer" as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("the Regulations") and resident within the UK and have not commenced to use the service. In the event the Regulations apply to these Terms of Use, you may terminate your membership within fourteen (14) days of registering as a member of the Service by providing notice in writing. You may use the Service immediately upon registering as a member.
(a) If you have commenced using our service within the fourteen (14) day cancellation period you are provided pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you will be taken to have requested we provide the service. In the event that you have requested we provide the service, you will be required to pay for the value of the service up until the time you cancel the service. You will be taken to have commenced to use the service by doing any of the following:
(i) Sending messages to members;
(ii) Reading received messages from
members;
(iii) Sending Show interest alerts to
members.
(b) If you have not commenced using our service within the fourteen (14) day cancellation period you are provided pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you will be provided with a refund of any fees you have paid within 14 days of our receipt of your notice of termination.
16.8 Termination under Consumer Rights Directive 2011/83/EU (CRD)
This section applies to you only if you are a "consumer" as defined in the Consumer Rights Directive 2011/83/EU ("the Regulations") and resident within the European Union and have not commenced to use the service. In the event the Regulations apply to these Terms of Use, you may terminate your membership within fourteen (14) days of registering as a member of the Service by providing notice in writing. You may use the Service immediately upon registering as a member.
(a) If you have commenced using our service within the fourteen (14) day cancellation period you are provided pursuant to the Consumer Rights Directive 2011/83/EU, you will be taken to have requested we provide the service. In the event that you have requested we provide the service, you will be required to pay for the value of the service up until the time you cancel the service. You will be taken to have commenced to use the service by doing any of the following:
(i) Sending messages to members;
(ii) Reading received messages from
members;
(iii) Sending Show interest alerts to
members.
(b) If you have not commenced using our service within the fourteen (14) day cancellation period you are provided pursuant to the Consumer Rights Directive 2011/83/EU, you will be provided with a refund of any fees you have paid within 14 days of our receipt of your notice of termination.
17. Indemnity
To the extent permitted by law, you agree to indemnify, defend and hold the Company, its affiliates, related bodies corporate, shareholders, officers, employees, agents and representatives harmless from and against any and all claims, loss, damage, tax (including GST), liability and/or expense (including legal costs on a full indemnity basis) that may be incurred by the Company, its affiliates, related bodies corporate, shareholders, officers, employees, agents and representatives arising out of or in connection with:
(a) any breach by you of these terms;
(b) any unauthorized use of the site
that can be connected or associated to you;
(c) any breach by you of any law; and
(d) any act or omission that you may do
in connection with the site.
You agree to cooperate fully in the defense of any Claim. We reserve the right (but are under no obligation) to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, provided that you shall remain liable for any such Claim.
18. General
18.1 Failure to Comply
The Company accepts no liability for any failure to comply with these Terms of Use where such failure is due to circumstances beyond our reasonable control.
18.2 No Waiver
If we waive any rights available to us under these Terms of Use on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
18.3 Severability
If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use shall continue in full force.
18.4 Language of Agreement
The language of this Agreement is English. Where the Company has provided a translation of the English version of this Agreement, you agree that the translation is provided for your convenience only. If there is any inconsistency between the English language version of this Agreement and a translation, the English language version will prevail.
18.5 Variation
We reserve the right to amend these Terms of Use from time to time. Amendments will be effective immediately upon notification on the Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by these Terms of Use as amended.
18.6 Assignment
You must not assign any of your rights under this Agreement or in respect of the Service or Website to any third party. The Company has the right to assign any or all of its rights and obligations under this Agreement or to the Service to any third party. At the election of the Company, in the event that the Company's obligations under this Agreement are assumed by a third party, the Company shall be relieved of any and all liability under this Agreement.
18.7 Relationship
You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this Agreement or your use of the Service or the Website.
18.8 Governing Law
(a) Users who are a resident of a
nation in the European Union agree that this Agreement
is governed by the laws of England and Wales and agree
to submit to the exclusive jurisdiction of the courts of
England and Wales.
(b) Users who are a resident of a
nation that is not in the European Union agree that this
Agreement is governed by the laws in force in
Queensland, Australia and agree to submit to the
exclusive jurisdiction of the courts of that
jurisdiction.
19. Definitions
In these Terms of Use, the following expressions have the corresponding meanings:
"Claim" means, in relation to a person, a claim, demand, remedy, suit, injury, damage, loss, cost, liability, action, proceeding, right of action, claim for compensation or reimbursement or liability incurred by or to be made or recovered by or against the person, however arising and whether ascertained or unascertained, or immediate, future or contingent;
"Commercialize" means to exploit, market, promote, develop, integrate, research, sell and conduct any other activity for profit or reward;
"Govea Group" means Govea Group Limited (NO 1436826-6, Canada) and any of its affiliated or related entities that it controls and which provide dating services to customers.
“Personal Information Protection and Electronic Documents Act" and mean Regulation (S.C. 2000, c5) of The Canadian Parliament and of the Council of 13 April 2000 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
"EU" means the political and economic union of member states located in Europe known as the European Union;
"EU Country" means any country who is a current member and party to the treaties of the EU and means Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden;
"Personal Data" means any information relating to an identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
"Paid Services" means the facilities and Services made available for fee-paying members of the Website holding a valid subscription;
"Privacy Statement" means the Company's privacy policy which is available on the Website;
"Service" means the facilities made available for members via the Website;
"Special Category Personal Data" means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, your criminal record, genetic and biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning your sex life or sexual orientation;
"Website" means this website which is owned and operated by the Company;
"Terms of Use" means these Terms of Use as amended by the Company from time to time, which form the agreement between you and the Company;
"We", "Us" and "Our" all refer to the Company.